Assertiveness


  • Concepts of assertiveness
  • Why assertiveness is important?
  • Comparison of passive, assertive and aggressive behaviours
  • Techniques to become assertive



Self Esteem


  • Significance and need for high self esteem
  • Causes for low self esteem
  • Techniques for developing self esteem for personal empowerment



Team Building


  • Concept of team, Synergy.
  • Selecting, orienting and managing teams.
  • States of mind undergone, feelings and emotions experienced and behaviours exhibited by team members.
  • Improving team work by behavioural modifications.



Time management


  • Concept of time and time management
  • Principles of effective time management
  • Time cheaters and time beaters
  • Identification of participant's personal time management style
  • Techniques for effective time management



Transactional Analysis


  • Transactional Analysis The three ego states
  • Life positions
  • Stroking
  • Parallel, crossed and ulterior transactions
  • Technique of using T.A. as an effective tool to improve interpersonal relations.



Communication skills


  • Communication Skills Importance
  • The process and the concept
  • Models
  • Barriers to effective communication
  • Presentation techniques
  • Non-verbal communication
  • Communication and inter-personal relationships
  • Communication and leadership effectiveness
  • Improving communication skills



Negotiation skills


  • Principles of negotiation
  • Stages of negotiation
  • Characteristics of lose-lose, win-lose, win–win negotiations
  • Tips for win-win negotiation



Stress Management


  • Stress management
  • What stressors do to our body
  • Coping skills



Life Skills


Life skills are abilities and behaviours that help us effectively deal with the events and challenges of everyday life

  • The 7 essential life skills



Decision Management


  • Decision making skills
  • What are they and why they are important
  • Seven steps of the decision making process
  • Lateral thinking in decision making process








Design & Developed by Alchemists Creative Labs